Program Description

By subscribing to our SMS notifications, you agree to receive promotional, transactional, and informational text messages from Pella Mid⁠-⁠Atlantic, LLC. These messages may include updates, exclusive offers, order confirmations, and other related content.

SMS For Consent Communication

By opting into our SMS program, you consent to receive recurring automated promotional and personalized text messages from Pella Mid⁠-⁠Atlantic, LLC at the phone number provided during the opt-in process. Consent is not a condition of purchase. The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communication

If you have consented to receive text messages from Pella Mid⁠-⁠Atlantic, Inc., you may receive text messages related to appointments, deliveries time frames, and/or installation reminders.

For Example: Hi, this is the Pella delivery team advising of your delivery time frame for tomorrow. Your scheduled time is between 8:00am and 10:00am. To opt-out, reply STOP. Reply HELP for assistance. Messages and data rates may apply. Message frequency will vary. Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help” or visit our [Privacy Policy] and [Terms of Service].

Please be advised this is just an example as you should adjust or accommodate this based on the type of messages your company would send to your customers. 

Message Frequency

The number of SMS messages you receive will vary based on your interaction with our services. You may receive up to 3 message per week.

Potential Fees for SMS Messaging

Many carriers charge a fee for each SMS message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-In Method

Customer will Opt-In for SMS messaging from Pella Mid⁠-⁠Atlantic verbally as they engage in a call by getting our contact info from our website located at https://www.pellamidatlantic.com/contact/, during the call we ask them: “Do you agree to receive texts from Pella Mid⁠-⁠Atlantic? Message Frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at (https://pellamidatlantic.com/privacy-policy/).” This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated unless consented by the customer.

Opt-Out

Customer will be able to opt out of SMS messaging from Pella Mid⁠-⁠Atlantic by replying STOP at any time to any received SMS message, once opted-out the customer will receive no further SMS communications. The customer can Opt back In at any time by replying START.

Privacy

We respect your privacy and will handle your information in accordance with our Privacy Policy. For more details, please review our full Privacy Policy here.

Contact

For any questions or concerns about our SMS program, please contact us at:
Pella Mid⁠-⁠Atlantic, LLC
marketing@pellamidatlantic.com
301.685.1715